follow @areo iceberg on twitter for more or like on facebook iceberg da greatest
Rounding
off, Uwadiae Esq as a matter of fact advises practitioners, the more we
fail to confront the I.P of our sweat the poorer we will become adding
that this where the wealth of IMC resides
The
industry is getting more exciting by the day especially since the
official commencement of the National Communications Commission’s
compelled Mobile Number Portability (MNP) campaign.
MNP
is intended to benefit the Nigerian telecoms subscribers who are seen
to have lived with poor quality of service for upwards of 10 years
without a choice to quit the network. This is because majority of
subscribers were emotionally attached to their numbers. The thought of
ditching a network and losing his number is the last thing that can
cross the mind an average subscriber.
In
a bid to bail the subscribers from this “shackle of bondage”, NCC on
Monday officially commissioned the take-off of MNP to democratize
telecoms service with a bid to empower the subscriber to be able to opt
out of any network when he is not getting desired service quality. Now,
you as a subscriber can literally “sack” your network and move over to
another where you perceived the service is better and yet retain your
much cherished number.
As
soon as the scheme was flagged off by NCC, the tones of the marketing
communication and campaigns materials launched to push the project in
the market have changed. From the market leader to the underdogs, all
hell is let loose from each of the camps to encourage, hoodwink or
lure subscribers to ditch their initial network and pitch tent with a
new network. The fact is that the MNP could be an avenue to redraw the
market’s leadership graph.
In
the light of this, major players and their respective agencies have
gone back to the drawing board. The results have been some uncanny
creative aimed at destabilizing the competition. Sometimes, they are
seen as an outright hit below the belt, sometimes unethical while at
times they are described as an out of the box creative in tandem with
the current challenges in the industry.
For
instance, the first coup was hatched by MTN, the undisputable market
leader. In a hatchet job seen to have thrown spanners into the works of
its rival, Etisalat, MTN gave expression to the real meaning of
“porting”. Afiz Oyetoro, the legendary Saka of Etisalat advertising
fame “ported” from its former darling Etisalat to MTN. Saka who was the
face of the Etisalat (by default) brand in Nigeria, dealt a blow to the
brand as he now pitches his tent with the market leader.
Perhaps,
Etisalat left too much too open in its contract with Saka if any, but
MTN was said to have cleverly exploited the loop holes to record the
first major port. Chima Nwuke, Head of Marketing, Consumer Banking,
Standard Chartered Bank, says the move is very insightful on MTN’s part.
“No better time to drop it. I hope heads will not roll in Etisalat”.
What an expensive oversight? Nwukee asks.
John
Ehiguese, Group CEO, MediaCraft Sees the current situation as marketing
warfare at its classical best! I doubt that MTN would have gone into
this without covering their tracks from the contractual and intellectual
property angles. Mr. Ehiguese reasons “somebody at Etisalat simply
didn’t do their job. They left their flanks open and allowed MTN to pull
off such a spectacular coup”.
But
something tells me, Ehiguese continues, it’s early days yet. We’ll
definitely see more of such ‘ambushes’ in the days and weeks ahead, as
the Number Portability regime takes root. So, let the fun begin!
Nosa
Uwadiae Esq, GM/COO, Media SuperMart, blew the lid on the issue a
couple of weeks ago when he asked the question who had the Intellectual
Property Rights over a paid for Advert. Advertiser or Agency?
The
issues according to Uwadiae Esq are;who has the I.P Rights over Saka?
Was there an I.P contract with Saka detailing tenure, exclusivity etc
from Saka? Did Saka transfer such right by writing to agency? Did agency
transfer in writing to client? Was the client pennywise and pound
foolish to exclude exclusivity from contract because it came at premium
cost?
From
the outset, was the I.P in Saka clearly taught through by agency and
client to secure it sufficiently for legal exploitation for a
foreseeable period? All these were the legal knots.
Providing
some explanations an MTN official, Dola Bamgboye, who was deeply
involved in the scheme says what Saka has done is as dispassionate as it
is pragmatic, advising that people should not get too emotional about
business.
“Everyday
we see people move from one bank to another; from one telecomm company
to another; from one football club to another; from one oil CO to
another; from one basketball team to another; from one political party
to another; from one church to another; in fact, from one relationship
to another. I dare say that all is in pursuit of happiness” explains Mr.
Bamgboye.
On
a general note, he advises practitioners, “If you prize and value your
asset, the smart thing to do is secure it contractually. If you don't,
do not evoke sentiments when someone else exploits it for value”.
Pinning
down on Saka’s loyalty issue pointed out by some industry analysts, the
MTN official asks can anyone argue that loyalty begets loyalty. “The
best way for Etisalat to demonstrate loyalty to Saka was to give him a
contract. If they didn't, how long was Saka expected to sit in the
corner waiting for the next engagement? 1 year? 2 years? or 5 years, all
because he did a few commercials for them? I can tell you
authoritatively that while it lasted, his status wasn't even that of a
brand ambassador. He was only engaged randomly on a need by need basis”.
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